my website is down? why?

  • 1
  • Problem
  • Updated 10 years ago
  • Solved
I try to browse my website bcworld.synthasite.com this morning, but it cannot be found (It is down???) . Is there any problem with Synthasite? Can you let me know ASAP when this can be fixed because I have already asked some potential customers to check the website to see about our company. If they find it is down that may provide poor impression to my company image and I may lose these customers.

One more question, I am new to Synthasite, so just want to ask if this down thing always happen or just occasionally? ie. is Synthasite website stable or not? Sorry if this is a bit rude, but you know company/business website prefers more stable environment....
Photo of Billy

Billy

  • 9 Posts
  • 0 Reply Likes
  • disappointed

Posted 10 years ago

  • 1
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Billy,

We had a minor glitch, but everything is up-and-running again! Apologies for the inconvenience.
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
To answer your second question - our services definitely do not go down often and we treat instances like these very seriously. We have more information on this post: http://getsatisfaction.com/SynthaSite...

Please let us know if you need any other details.
Photo of Billy

Billy

  • 9 Posts
  • 0 Reply Likes
Thank you for your quick reply, you guys have done a great job to fix it fast. Keep it up!