My Website is not publishing

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I have renewed my website about a month ago, I have tried to publish it multiple times, and nothing comes up when I type the URL (www.digitaledunation.ca).

can anyone help me?
Photo of David James

David James

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  • sad...and a bit ripped off

Posted 5 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello David

According to our system, your domain digitaledunation.ca expired in October 2012, which means that you no longer own it, and it's back on the market for resale. You will need to check if it's available for repurchase. Just log into your My Yola and click on one of the "customize/add domain" links, also mentioned on the Domains page (> Domains tab in left-hand side menu).

Your domain and hosting package are separate products which need to be renewed separately. Your hosting package is now on auto-renewal. If they're not on auto-renewal, we send you e-mail reminders to renew your subscription packages manually. When you manage to repurchase your old domain, you will be opted into auto-renewal, so your domain will never expire inadvertently again.