My website will not open in Sitebuilder.

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  • Question
  • Updated 6 years ago
When I click "edit site" it just sits and churns. This is my second request for assistance.
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Debbie Dean

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Posted 6 years ago

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Photo of Gop


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Hello Debbie,

One of the common reasons for this characteristic is the inclusion of conflicting code, often introduced by copying and pasting text directly from another source and typically from MS Word or similar.

If you have previously published your site I am happy to have a look at this and maybe be able to see what has happened if the issue happened before this latest attempt. Could you let us know your website address?
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Stefan, Official Rep

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Hello Debbie

I have checked all your 5 websites, and I was able to open each of them in Sitebuilder without any problems by clicking on the "Edit website" button.

Can you please try and clear your cache, use a different browser to log into your Yola account, or even check on a different computer? If none of these options solve the problem, please come back to us and we'll investigate further.