My website will not save on the edit page

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
www.cakesbyjuliecharles.co.uk
Also, its stopped being displayed on the web although it says on my edit page it has been published. Page says their is nothing to display but server is working
thanks
alan
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Alan Charles

  • 4 Posts
  • 1 Reply Like

Posted 7 years ago

  • 1
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Gop

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Hello Alan,

Your website is displaying so I think there is some issue currently and this was inferred a few hours ago. It seems to be related to GBBO customers and their not being able to see their sites at home but they are displaying normally everywhere else. I guess the edit problem is related.

I would think that the engineers are working on this and hopefully you will see the problems disappear shortly. Unfortunately there hasn't been an announcement on the forum or on twitter that I have seen , so it seems as if we are all a little in the dark.
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Alan Charles

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thank you for looking quickly, I'll wait and see, I've asked on google forum, but no answer either, most odd
cheers
alan
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Stefan, Official Rep

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Hello Alan

Your website is up for me when I click on your link. There is no technical problem with GBBO accounts at the moment as Gop supposed, so can you please try some basic trouble shooting steps for me and let me know if none of them have solved your problem?

  • Try loading the site on a different computer or network to see if you experience the problem.

  • Check to see if you are having problems with your network or internet service provider.

  • Clear your browser's cache. This link has more information: Clear your browser's cache.

  • Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.

  • Check that your browser is set to enable Javascript. This link has more information on how to check: Enable Javascript.

  • Try loading the site in a different browser (e.g., Chrome, Firefox, Safari, Internet Explorer).

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Alan Charles

  • 4 Posts
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Hi,
all ok now , cleared the cache and it worked. Both could see the website and can save on Yola. All other items were ok, most odd
thanks