My website wont load

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  • Question
  • Updated 7 years ago
  • Answered
ive made some changes to my website and now my website wont load on any computer?
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info

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Posted 7 years ago

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jeremy, Employee

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Hi Info,

Unfortunately we were having an intermittent problem with some published sites.
Our engineers have now fixed this and your sites should be working correctly.

Could you please try clearing your cache and restarting your browsers and see if you can load your sites. [how to clear your cache]

If you need any further assistance, please let us know.
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info

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thanks. also i upgraded to silver and the thing about css is still at the bottom how do i get rid of it
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Brianna

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Go ahead and republish your site, that should remove the footer for you :)
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info

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i have done that and its still there
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Sanja, Official Rep

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Hello Info,

If you're referring to the "Designed by free CSS templates", this credit to the designer cannot be removed due to our licensing agreement with them. The designer credit only appears on a number of our free styles. Per our agreement with the designer, it acknowledges their contribution to the page.

We understand that this can present a problem. Since you have upgraded to Silver, you have unlimited access to our Premium Styles, none of which include a credit to the designer.