My website wont load so i can edit it.

  • 1
  • Problem
  • Updated 10 years ago
  • Acknowledged

Help, My site constantly loads or says opening page. has been doing this for three days now... I cant do anything to it.
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Savannah

  • 77 Posts
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  • frustrated

Posted 10 years ago

  • 1
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Marije, Official Rep

  • 4636 Posts
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Hi Savannah,

I'm sorry to hear you are having this problem. Could you try the following please?

1. Check to see if you are having problems with your network or internet service provider.
2. Clear your browser's cache. This link has more information: http://www.wikihow.com/Clear-Your-Bro...
3. Check your privacy settings. You must accept cookies from SynthaSite. Please click on this link to find instructions for accepting cookies with your browser: http://www.google.com/cookies.html.
4. Try loading the site in a different browser (eg. Firefox, Opera, Internet Explorer).
5. Try loading the site on a different computer or network if possible.

If none of these suggestions solves your problem, please let me know.
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Savannah

  • 77 Posts
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Ok, tried all the above, some of them i tried again. something helped my page is now loaded but only half of my online store is showing...
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Savannah

  • 77 Posts
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updated screen shot...
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Savannah

  • 77 Posts
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I tried to add an item again and this is what it did....
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Mary-anne

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hi i am having the same problem, nothing has changed re my server, nor my security settings and the problem is still not rectified. I have emailed but have not had a response yet.
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Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi everyone,

Are you still experiencing the problem? Please make sure that you follow the steps above and let us know if any of them help.
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Alex

  • 3448 Posts
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that update has been nothing but trouble.
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Emmy

  • 5892 Posts
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Hi Alex,
Are you having a specific problem that we can help with. We're sorry about the glitches that came up with the update, our engineers are aware of how important your websites are so when there is a problem it is our #1 priority to get is fixed as quickly as possible! Let us know if there is something you need assistance with.

Kind Regards,
Emmy