My website won't update the changes I have made

  • 3
  • Problem
  • Updated 9 years ago
  • Solved
I was using a form widget from Form Assembly, unfortunately it has stopped working. I have deleted this one and added one form Jotform. The new form shows up great on preview and I have tested to see if it works. However, as soon as I go live it shows the old form from Form assembly.
Photo of Essential Pearl

Essential Pearl

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  • 1 Reply Like
  • confused

Posted 9 years ago

  • 3
Photo of Sanja

Sanja, Official Rep

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Hello Essential

When you make any changes on your site, please be sure to click on "Update my site" to make these changes live.

You can also try clearing the cache in your browser and see if that makes any difference. Here's a link on how to do so: Clear the cache

Please let us know if you continue to have problems with this.
Photo of Kershnee


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Hi Essential - I have also replied to your email to support. Let us know if you are still having a problem with this.
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I had the same issue for a couple of days, editor was non-functional in Internet Explorer 8...Switched over to my Firefox and it works like a charm.
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Essential Pearl

  • 9 Posts
  • 1 Reply Like
Everything is fine now. I had saved my changes but not updated my site. Such a simple thing to miss. Thanks for all the support and advise.