My Websites are down www.southafricangeographic.com and www.kapstadtlodging.org

  • 5
  • Problem
  • Updated 8 years ago
  • Solved
My websites are down
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Ernst Weinert

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  • frustrated

Posted 8 years ago

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baz275

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My website www.petsnakecare.net has been experiencing problems in at least the last 12 hours. Sometimes it's available, but usually it returns an unavailable 503 error.
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Marije, Official Rep

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Hi baz275 - it looks like the same reason applies here (the reason I've given below) and is not affecting people based in South Africa only. I've double-checked with our engineers to see whether there are any issues on our end they've confirmed that it's some type of internet glitchiness. This is usually temporary (I did have a problem viewing your site but I can see it now).

Will you let us know if this continues for you?
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Pauline Kam

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I am in New Zealand and both my sites are down too. Please advise timeframe in which this will be fixed. Thanks.
My sites are
www.trueessence.co.nz
www.reemergencetherapy.com
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baz275

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Hi Marije - I've been able to access the site without any problem for the last 10 minutes. I will let you know if the problem returns (unless it's just temporary). Thankyou for your help and quick responses.
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Pauline Kam

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Thanks. Mine is up and running again. FIngers crossed that it stays up. Cool bananas. Thanks again.
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Marije, Official Rep

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@Pauline - yours is a different issue than the original posters (see my comments to people below). And your sites are definitely up and working again!

@baz275 - glad to hear you can access you site. I'm holding thumbs that this is a temporary issue and the internet will turn itself around :)
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Marije, Official Rep

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Hi Ernst,

We've found that people based in South Africa may be experiencing problems accessing sites with Yola-bought domains. This looks like an upstream, internet-connectivity issue and not something that is going wrong on our end. We've tested accessing these sites from other countries and they load super-fast!

It's likely to be a temporary issue and not permanent but come back to us if your sites are still not available in the next few days so that we can investigate further.
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Ernst Weinert

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hello Marije both of my sites are back for now.
Thanks, Ernst
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Marije, Official Rep

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Thank you for letting us know Ernst. I'm going to mark this as Solved and if you see different, please let us know.
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Marije, Official Rep

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@Maya - could you post your site's URL? The same issue could apply but I'd like to check.
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Maya

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Marije, Official Rep

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Hi Maya - yours is a different issue to the original posters because you have a domain pointed to Yola. Having said that, we just had a temporary glitch with pointed domains that is now fixed and you will be able to see your site again. Click on the Refresh button or clear your cache if you can't see it: http://www.google.com/support/account...
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leejohnson_2000

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My site is also down. http://sillybandsuk.com
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Marije, Official Rep

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Hi leejohnson - yours is a different issue to the original posters because you have a domain pointed to Yola. Having said that, we just had a temporary glitch with pointed domains that is now fixed and you will be able to see your site again. Click on the Refresh button or clear your cache if you can't see it: http://www.google.com/support/account...