If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
We would love to help you get to the bottom of this, but we do need a little more information. If your site was published can you tell us what the URL was? If not, please let us know what email address you use to log into Yola with - it would be best to open a support case with email@example.com as we don't want you to post your account details in a public forum.
I am sure that with a little bit of investigation we will be able to figure this out.