My.yola.com redirection

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
  • 1
I go to my.yola.com, but it redirects me to yola.com. This is doing my head in.

Oh, and a separate problem, when I was posting this I saw the images and text were muddled up.

? = Insert

/O = Question

! = Idea

<3 = Problem
Photo of Coloraze.boy 2002

Coloraze.boy 2002

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  • |\/| /-\ |), mad

Posted 8 years ago

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8 years ago
Photo of Coloraze.boy 2002

Coloraze.boy 2002

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It's still muddled. This was meant to be a PROBLEM.
2012-01-18T19:27:15+00:00
Photo of Gop

Gop

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Hi coloraze.

Yola promise to respond to you in 48 hours.
I don't have a solution for you and others may not but the timing is upto your fellow users. Please be patient.
8 years ago
Photo of Nathan

Nathan, Champion

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Hello Coloraze,

I'm sorry that you're having this issue. I can understand your frustration, as this has happened to me before.

Please follow these steps to fix the login issue:

1. When you get redirected to the Yola Homepage, at the top click on "Log Out" Instead it should pop up the login box.
2. Type in your details and click Login.
3. You should now be logged in.

This is a bug with Yola's login system. It is commonly caused by logging into your account on another computer while still logged in on a different computer.

Please let me know if this fixes your issue.

Regarding the image issue, can you explain a little more what you mean by that? When I go to the Post Topic page the drop down box shows:



Are you seeing something different?
8 years ago
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Monique, VP of Customer Support

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Hi Colaraze

I have changed the topic type on this thread to "Problem" :)

Please let us know if Nathan's suggestion doesn't solve your problem.
8 years ago
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Coloraze.boy 2002

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I don't need to go to my.yola. Instead, all I need to type in the address bar is "sitebuilder" since I have Google Chgrome and it puts in the address automatically.
8 years ago
Photo of Coloraze.boy 2002

Coloraze.boy 2002

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It's not happening anymore!
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