My Yola site is being flagged as a malicious website!

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
Some of the pages on my site www.forty-something.com are showing an alert that by my antivirus:

"The page you are trying to access has been identified as a known exploit, phishing, or social engineering web site and therefore has been blocked for your safety. Without protection, such as that in the AVG Security Toolbar and AVG, your computer is at risk of being compromised, corrupted or having your identity stolen. Please follow one of the suggestions below to continue."

These pages are:
www.forty-something.com/beauty.php
www.forty-something.com/beauty-review...

and probably more....

I NEED HELP PLEASE!! already emailed Yola 3 times and have no reply... and without server access I have no way to check if the is a malicious code inserted somewhere!!!

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Forty-something

  • 7 Posts
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  • very angry and frustrated

Posted 9 years ago

  • 1
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Kershnee

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Hi There,

I am sorry to hear that you are having this issue. We have received your email and I have answered you. I am looking into this and will get back to you shortly.
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Donald

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There's two reasons I could see you getting this message. One is if you've been reported as such or two is if the domain you used to purchase your .com has been reported. I don't know though, why you would get that message for a particular page and not others... you may have been reported on those pages... some reasons are full page and contexual link advertising, people hate those and will report websites with those. Another reason is if you advertise (spam) people that didn't request to be advertised to.
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Donald

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but yea, that is a potential customer loss for anyone that gets that warning, getting it fixed is helpful. If by any chance you can't have it fixed, you might want to try renaming those pages to something users most likely won't recognize, like adding an extra dash or the #1 to the page, it doesn't have to be visible on your page, it'll just change the url so that isn't recognized next time.
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Kershnee

  • 2087 Posts
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Hi Forty-something,

An engineer has looked into this issue and he couldn't find any malicious code on your site. View the following link for verification on this - http://www.siteadvisor.com/sites/www....

Also, I would recommend adding Google Webmaster to your site as it will identify if you have any malicious content on your site that would cause this warning. Here's how to add Google Webmaster - http://www.yola.com/tutorials/google-...