My Yola site loads fine on Google Chrome but always gets and error message with Internet Explorer. Any ideas?

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  • Problem
  • Updated 6 years ago
  • Solved
I built the site in IE 8. It worked fine.
I then added Google webmaster code, google analytics code, and google tracking code. I was never able to verify my site with google, even with Yola's support.
I upgraded to IE 9 but that did not help.
It doesnt work with Bing either.

I read someone on the forum that this can be solved by removing HTML from CSS fields, but I don't know which HTML they mean. I see lots of HTML in the CSS.

Thanks - Dave
www.RIJobFinder.com

Can you see this site in IE?
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Allen O'Shea

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Posted 6 years ago

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Laura Thomas, Social Media Coordinator

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Hi Allen,

I was able to reproduce your site loading in Chrome and failing to load in IE. I'm going to submit your request for a code review by our HTML team. They'll get back in touch with you next week.
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Stefan, Official Rep

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Hello Allen

I have tested your website in Internet Explorer 9 by creating a test page named "test-index". You can delete this test page at any time yourself, and it's not in your navigation. I have left it in your account for your reference, and you can access it via this link: http://www.rijobfinder.com/test-index...

What I found out is that after removing your custom Google Search Widget that you added under the "Try this" paragraph from that test page, the test page can be viewed in IE9 as well.

Unfortunately I can only speculate what the reason is. Maybe Microsoft doesn't support this Google Search Widget because they want people to use their own search engine Bing. What I can say for sure is that if you remove this Google Widget from your home page (and all other pages it may be on), your website will displayed in IE as well.

I regret that this is beyond Yola's control, and I hope that you will find a satisfying solution to make your website display in all browsers.
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Stefan, Official Rep

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I have also checked your Google Webmaster and Tracking Code sections in your Site Settings, but I wasn't able to find any data entered into the fields provided. I only saw that there was a code for Google Analytics.

Can we maybe try again to assist you submitting your website to Google Webmaster? The most frequent errors when setting up things for Google Webmaster are:
  1. leaving a trailing slash when adding your domain (/)

  2. not adding the meta tag code correctly

You're welcome to go through the exact steps of our Google Webmaster tutorial again, and give us a shout when you get stuck.