My Yola Websites Don't Work - Warning: require_once(/var/www/.....Etc.

  • 1
  • Question
  • Updated 8 years ago
  • Answered
When I type in the domain name for any and all of my websites (4 total), I get an error message similar to the one listed below. When I have my Yola website editor open and I click "preview" everything looks good, but when I type in the website address nothing functions. This error occurs on both Firefox and Internet Explorer. I hope someone has a fix for this soon!!!!! Thanks.

Warning: require_once(/var/www/sites/S2/D6ff/D7d0/Deaf/D11d/U8a4986cc1eb7b20f011ed11fae0d7ff6/current//classes/components/Text/Text.class.php) [function.require-once]: failed to open stream: No such file or directory in /srv/exports/sites2/D6ff/D7d0/Deaf/D11d/U8a4986cc1eb7b20f011ed11fae0d7ff6/1279966364.81/8a4986cc1eb7b20f011ed11fae0d7ff6/classes/commons/includes/Common.inc.php on line 161
Photo of Reggae Webmaster

Reggae Webmaster

  • 2 Posts
  • 0 Reply Likes
  • frustrated!!!

Posted 8 years ago

  • 1
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Hi,

We are aware of the problem and our engineers are working on solving it as soon as possible. We will let you know as soon as we have any further information.

We apologize for the inconvenience and thank you for your patience in this matter.
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Hi,

The issue has been resolved. Thank you for your patience.

If you run into any other issues please let us know.
Photo of Reggae Webmaster

Reggae Webmaster

  • 2 Posts
  • 0 Reply Likes
Thanks for the quick fix!!
Photo of yash.07

yash.07

  • 3 Posts
  • 0 Reply Likes
i have the same problem too..can you help???
Photo of smithy

smithy

  • 1222 Posts
  • 28 Reply Likes
i have the same prob as well. i still can't see it
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi guys - please see this thread for updates: http://forum.yola.com/yola/topics/wha...
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Just to let you know that everything is up and running. Please let us know if you have any difficulties on your side.

Apologies again for the inconvenience caused.
Photo of yash.07

yash.07

  • 3 Posts
  • 0 Reply Likes
nop stil nt workin??
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Can you post your site's URL so that I can take a look?
Photo of yash.07

yash.07

  • 3 Posts
  • 0 Reply Likes
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
If you still can't see your site, please could you try clicking on the Refresh button or clearing your browser's cache: http://www.google.com/support/account....