If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm sorry that you're experiencing this error, but we can help you further. All we need is an information to track your Yola account in our system, either your login e-mail (no password), or your domain name. Thanks.