Name Servers & A records

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I purchased a domain through register365.com but now i can't get my yola website live on this website. It keeps telling me to change the name servers and A records but I don't know what I am supposed to change them to, can someone please help...
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Sarah Jane Burke

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Posted 6 years ago

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Stefan, Official Rep

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Hello Sarah

You will need one of our hosting packages, Yola Bronze or Yola Silver, to point your external domain to your Yola website. Learn how to point your domain you purchased elsewhere in this tutorial: Publish to a domain you already own.
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Sarah Jane Burke

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Stefan,

I keep hitting a brick wall, is there a way i can private mail you my login details so you can try help me with the problem.

https://admin.register365.com/login.php

Many Thanks
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Stefan, Official Rep

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Hi Sarah

Please do not give your login credentials for register365.com or anything else to anyone just because you struggle to do the whole process yourself at the moment! I'm afraid that we cannot log into your register365.com account to do this for you.

But you can do it yourself! Please contact your registrar if you struggle to find the right menus or information in your register365 account. We do not know the system of your registrar, so we couldn't do it for you, but I'm sure you will get help from your registrar on how to do it yourself. Just ask them for their support.

If you feel that posting on this thread is too public, you're welcome to send us an e-mail to support@yola.com.