Name servers have been changed. But one of them is incorrect

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  • Updated 8 years ago
  • Solved
Hi again.
the name servers have been changed thankyou.. But one of them is wrong.
The one showing as NS1......... should be NS..........
Could you please delete the 1?
E mail sent o support yesterday morning, but as yet no reply
thank you
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Posted 8 years ago

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Photo of Jamie Hoult

Jamie Hoult

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All Nameserver start with ns1 or dns1 so you can delete the "1" i would think.
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Laura Thomas

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Hi valerie.livingstone,

Our records indicate that Sanja replied back to you at 6am this morning after having our DNS team address your nameserver request. We appreciate the importance of your domain and website needs, but please note sending multiple requests does not serve to expedite your request and can sometimes slow down our ability to reply quickly.