If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
If you have a domain that you have purchased elsewhere Yola does not provide you name servers as we are not the managers of your domain, we simply host your site so can only provide you with an IP address for your A Records. Your domain name registrar needs to provide you with your name servers and you then point your site to us by setting up A Records to point towards our ip address, which you said you have done.
You can keep your name servers what they are, and if your A Records are set up you should be able to publish your site to your domain name. Let us know if you have any trouble with this.