If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Can you please send us your request again via e-mail? Please use our Contact Support Form and select the subject "Putting my site on the web (Publishing & DNS)". Make sure to enter the e-mail address associated with the correct Yola account. This way we will be able to assist you further with your account-related request. Thanks.