Need help republishing

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  • Updated 6 years ago
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I unpublished my website because I was going to be traveling and I didn't want to not respond to people. I thought I would just be able to republish but I am being asked to pay $23, which is fine. I'm just curious if it's because I unpublished or if it's time to renew. Can you please advise?
Photo of Mary McCown

Mary McCown

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Posted 6 years ago

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Photo of Stefan

Stefan, Official Rep

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Hello Mary

If you have a custom domain, you also need to add one of our hosting packages Yola Bronze, Silver, or Gold. The charge you refer to is probably to renew your hosting package, as there is no charge if you unpublish and then republish your site. If would like us to investigate specifically, please contact support, and our billing team will follow up with you.

We're happy to hear that you'd like to renew your Yola Bronze package! If you have any questions or need more assistance, please let us know.