Need help to open my online store with first listed item.

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  • Updated 6 years ago
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Cannot open a online store. Keeps gettting a message which says "creating store data" this keeps refreshing and I cannot list my first item at all. anyone else have this problem. Im reg. as Yola Silver and paid for the online store as an extra. Thanks
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Catherine Game

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  • frustrated

Posted 6 years ago

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Gop

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Hi Catherine,

Are you still seeing this problem?
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Gop

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OK Catherine that's good information.

There have been a number of reports of issues with Macs running Safari and issue with the Yola Online Store.

The solution that has worked is to switch to another browser such as FireFox or Chrome and this has solved it for those people.
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Catherine Game

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Ahhhhhh , I was wondering about that from something else I read. Can I run Firefox or Chrome on a Mac? Sorry, prob. a dumb question- Otherwise I can try setting the store up on a Mircrosoft computer running Chrome.
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Gop

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You can certainly use Chrome on a mac. I have seen reference to FF on Macs but have no experience with it.
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Catherine Game

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All good, Store able to be opened now using Google Chrome Browser. Thanks so much for the support.
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Gop

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Very good to hear, Catherine.