Need help with my domain

  • 2
  • Question
  • Updated 10 years ago
  • Answered
How do I know if my domain name is working correctly with synthasite as the host if it says "invalid" when I check it in the publishing options where I put my sites name?
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Tim

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  • frustrated

Posted 10 years ago

  • 2
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Brent, Official Rep

  • 64 Posts
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Hey Tim,

I'd like to help you with this problem. Could you tell me what domain name you are trying to use?
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Tim

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Thank you brent, The domain name is thescaleshop.info through godaddy.

-Tim
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Brent, Official Rep

  • 64 Posts
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Hey Tim,

It seems as if your domain is already working. Checkout http://thescaleshop.info. Let me know if you are still having issues.
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Tim

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Wonderful, Thank you very much! Eventhough it is working it is still saying "invalid" when I check the domain name in the "manage domains" part. I would like to point that out for anyone else that may have the same problem, I just checked it again and still says "invalid" but the site is apparently working.

Thanks again Brent!
-Tim
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Brent, Official Rep

  • 64 Posts
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Hey Tim,

I'm glad that your domain is working. I'll look into why you get an "invalid" message. Thanks for reporting this.

Good luck with your site. I see that you have put quite a bit of effort into it and I must say that it is looking great!
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Stefan Lourens

  • 9 Posts
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Hi Tim

It seems to be a bug on our side, the domain is working but it says invalid because it is already in use (by you). I will have this fixed asap.

Thanks for letting us know.
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knox

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hey guys can u tell my how do u transfer my freewebs domain to this great web host
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Ruth

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Hi Knox,

If you have a site that you have built with freewebs, then it is not possible for you to host that with us. We are only able to host sites that have been created with the SynthaSite site building tool.

However, if you would like to create a site with us (and we'd love to have you join us) it is certainly possible to transfer the domain name.

Please let me know if this does not answer your question.