If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Are you sure you are using the right log in and password?
To check what login ID and password you assigned to your website:
1. Log in to your Yola account and open your site.
2. Click on the "Site Manager" tab.
3. Click on "Site Password Protection".
4. A dialog box will open up and you will be able to see what Log in ID and password you assigned to your site. You can also change it if you wish.
If you make any changes to the login ID and password, remember to update your site to make this change effective on the live version of your site.