Need help with pointed domain

  • 1
  • Question
  • Updated 7 years ago
  • Answered
Is there a way I could re pointed my domain to my Yola website since I accidentally deleted it?
Photo of hsufvtc

hsufvtc

  • 7 Posts
  • 1 Reply Like

Posted 7 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello hsufvtc

Are you saying that you accidentally deleted your A records? If so, you would need to go back to your domain registrar and re-add them. Both your A records need to point to 184.72.229.176.

Alternatively, you can transfer your domain to Yola so that we become your domain registrar and we can help you with this set-up! For more information, please see: Transferring your domain to Yola.

Please let us know if you have any further questions.
Photo of hsufvtc

hsufvtc

  • 7 Posts
  • 1 Reply Like
I accidentally deleted my pointed domain on my Yola account. When I tried to add it again I need getting an error message saying not point. When I enter in my URL it say that my domain is pointing to Yola! Now you just need to publish your site and you're done! but I removed my domain from my account. I hope you understand what I'm trying to say.
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello hsufvtc

Please contact your domain registrar to ensure that you still have 2 A records to point to Yola's IP address. Sometimes that message that "You just need to publish your site" comes up even though your A records are not pointing correctly.

Once you've verified with your domain registrar that the A records are correctly pointing, then you should not have any trouble adding your domain again.
Photo of hsufvtc

hsufvtc

  • 7 Posts
  • 1 Reply Like
Thank you! I will contact my domain registrar to ensure this issue. I have another question to ask about domain pointed. Will the free user still have access to the domain pointed if we already have it pointed?
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello hsufvtc

I'm not sure I understand your question? Would you mind trying to restate your question? Thanks!
Photo of hsufvtc

hsufvtc

  • 7 Posts
  • 1 Reply Like
Will the free Yola user still get access to domain pointed?
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hello hsufvtc - if you publish your site to your domain before Wednesday, you will be able it to your site for free. We will be charging for domain pointing later this week. Not sure if that answers your question?