Need help with Site asap please !

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  • Question
  • Updated 8 years ago
  • Answered
Hello, i have a site done for my friends and since that attack they cant get it to work.. its on a private domain so we followed the ip address to change and for me its working but for them it does not. the site is I can logg in but if I asked like 10 people plus in Malta no one else can.. The owner of the site cleared browsing cache history and cookies but still cant get the site to work. anyone know what the problem may be?


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  • unsure

Posted 8 years ago

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Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

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Hi Patrick,

When I look up the domain settings , I only see one instance of our new IP address:

Please make sure you have 2 A records set up.

Note: Some domain registrars require one A Record with the hostname "@" and one with the hostname "www". While other domain registrars allow you to create one hostname called "" and another "www" (replace "domain" with your own address).

Both should point to our IP address: