If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You do have the option of downloading your site and hosting it elsewhere and there is no fee for this. You can find instructions here. Please keep in mind though that if you decide to go this route, we are only in position to ensure that your site is running smoothly on our server. We cannot provide support for sites hosted elsewhere.