If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
A DOS attack of this nature is most times an organized attack that is state sanctioned by the country of origin....Yola and their providers have done very well in avoiding this sort of thing.....DOS attacks are a constant battle for everyone
We just got the all clear that the DOS attack has been fended off and everything is back to normal.
A big thank you to:
Our customers for your patience and support. We realize that an outage of this nature is unacceptable to you and it is certainly unacceptable to us! We will do all we can to prevent something like this from happening in the future.
Our hosting provider InetServices, for their diligent, tireless work to resolve this problem and get us back on our feet.
Jonathan - our Systems and Services engineer who has had little to no sleep for the last 2 nights and is now beginning to babble incoherently :) But still manages to do his job without missing a beat. We are in awe, and trust that with a little rest he will make a full recovery! :)
The Yola support team - you guys are rockstars! Thanks for sticking by us through this one!