New Domain will not publish

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  • Question
  • Updated 6 years ago
  • Answered
I keep trying to publish my new domain name, but it will not publish. It tells me that it is published, but I cannot pull it up from my browser, and on my yola dashboard it states that the site is still unpublished.
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Jeff Erno

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Posted 6 years ago

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Laura Thomas, Social Media Coordinator

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Hi Jeff,

Is this a Yola purchased domain or an externally pointed domain? If you are comfortable posting your domain here, please do so and we'll take a look. If not, please send it to support here.
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Jeff Erno

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www.truecolorz.com
It is a yola purchased domain.
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Stefan, Official Rep

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Hello Jeff

I think there is a typo in the domain name you provided. I can find your Yola account in our system by using true-colorz.com (with a hyphen), and the site is published and available for me. However, truecolorz.com (without the hyphen) is not registered with Yola.

Please let me know if there is still an issue with your website on your end.