New IP not included on some areas of Yola, is the new one permanent?

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  • Updated 8 years ago
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Hey Yola,
Just thought I'd ask if this IP change is permanent, because if it is, the IP on the domain tab is the old one, I just thought I'd let you know in case some people use that IP after following them instructions and then face some problems.
Thanks!
Callum Booth
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Callum

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  • relieved that this issue has been resolved

Posted 8 years ago

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Marije, Official Rep

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Hi Callum,

The change is permanent at the moment - could you let me know which domain name this is affecting so that we can take a look?
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Callum

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Hi Marije, It's not affecting my sites, I mean on the My Yola 'Domains' Tab, I thought some people may get confused if they put the old IP that's on that tab in their DNS
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Marije, Official Rep

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Ah I see! We're working on fixing those (it may take a little longer). Thanks!
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Callum

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I may have just noticed a typo in your customer support page (my apologies if you think it's a bit petty) On this page: http://www.yola.com/customer-support/...
There's a link that says 'Collect Donation (0nline Store)' Is it meant to be a zero on Online Store? Just wondering
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Marije, Official Rep

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Thanks Callum - I'll make a note to update it soon.