New SynthaSite website!

  • translation missing: en.shared.topic.styles.singular.talk
  • Updated 9 years ago
just getting started with a new site: http://halfmarathon.synthasite.com
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Monique, VP of Customer Support

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Posted 10 years ago

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Monique, VP of Customer Support

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Hi halotis

I picked up on the new site you have just published via this tweet. Nice job! It is exciting to see people like yourself putting SynthaSite to good use. Good luck with your site.

Best wishes
Monique
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Evercrest

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I like to know why, IM not getting any response from Synthasite support. I haven't been able to edit my front page in over a week.
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Marije, Official Rep

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Hi Evercrest - I'm sorry if you feel you haven't been helped. Did you send us an email or did you post on GetSatisfaction? Is your index page not loading? You can try these steps:
1. Check to see if you are having problems with your network or internet service provider.
2. Clear your browser's cache. This link has more info: http://www.wikihow.com/Clear-Your-Bro...
3. Check your privacy settings. You must accept cookies from SynthaSite. Please click on this link to find instructions for accepting cookies with your browser: http://www.google.com/cookies.html.
4. Try loading the site in a different browser (eg. Firefox, Opera, Internet Explorer).
5. Try loading the site on a different computer or network if possible.

If none of these suggestions solves your problem, please let me know.
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Evercrest

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Still not able to edit my front page!
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Monique, VP of Customer Support

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Can you tell us which of Marije's suggestions you tried and what the results were? Also I am not able to trace your support request from the details you provided. If you could tell us the name or URL of your site, or resubmit your request I would really appreciate it.
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Casey Stubbs

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I am sure they will respond quickly they usually always do.

Casey Stubbs--Winners Edge Trading
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Evercrest

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Monique, I have tried everything even emailing support a couple times.
My url is www.evercrest.net, I got the domain through synthasite.

Im still having same issues on trying to edit my front page.
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Evercrest

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I deleted my site, so now I will have to start over. If this happeneds again I will delete my account and money wasted. I just hope my domain I bought through synthasite will go to the new site Im going to try and do.