newly created site on subdomain does not appear

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
I published my site and choose a domain name 18 hours ago. I am not able to get to this subdomain on your server yet. I also have my own domain name that I have had for years. I went in and redirected it to like the setup instructions says. So basically now I should have two ways to get to the webpage. One via the subdomain that comes from you all and then also by my domain that is redirected to the site.

I am not able to get there with either name. So I would love some help. The subdomain is I have clicked on the publish settings link to view it in Internet Explorer. I have also tried viewing it in Firefox neither will get there. Basically acts like the page does not exist.
Photo of tangweishi


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  • just tired or reading posts and trying to figure out soemthing that should be simple

Posted 9 years ago

  • 1
Photo of KanThaiDecor


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Loaded right up for me on Firefox
Photo of Sanja

Sanja, Official Rep

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Hi Tangweishi

I too had no problems accessing your site. I used FireFox and IE7.

I would suggest clearing your cache in your browser and then try logging back into your site.
Photo of tangweishi


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You are all right. I am able to get to it now. Wierd as I did not restart my computer or clear anything out. Maybe it just wasn't "working" yet. Thanks for the help
Photo of Kershnee


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Hi Tangweishi - Glad to hear it's working for you now. Let us know if you have any problems with this again.