No email capabilities

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  • Question
  • Updated 5 years ago
I renewed my domain 3 days after it expired($13.95CDN) .  I do not need my website active (did not renew $90 Silver subscription) but have my email linked to this domain and in spite of renewing domain I still am unable to send or receive emails .  What can I do to correct this ?
Photo of Anne Marie Atkinson

Anne Marie Atkinson

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Posted 5 years ago

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Photo of Jen


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Hello Anne Marie,

I have checked your domain and I see that you are using Google Apps for your email service.  I can confirm that the Google Apps DNS records  appear to be pointing correctly.

Google Apps is a separate entity from Yola, so our support for their email services is limited.  Since the DNS is pointing correctly, I would advise that you contact Google Apps support to find out if there are any settings that need to be re-entered or updated.

You can find more info on this link: Google Apps Help.I hope that helps!