No access to my account

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
I can't access my account. I want to access my domain and actually use it. my domain is HELP
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  • distraught

Posted 7 years ago

  • 1
Photo of Gop


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Hello Sara,

Do you mean that you cannot access your Yola sitebuilder?
If so then you need to contact Yola Customer Support via their form. Your account would need to be verified and this process facilitates this plus keeps your login details private and secure.

I can see that your domain is pointed to Yola's servers and it's prompting you to publish. So close but frustratingly out of reach. Yola will sort this out for you very quickly, I'm sure. Goodluck!
Photo of Stefan


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Hello Sara

When I look up your Yola account in our system, it shows as deleted. Did you decide to delete it? Do you have any questions or problems that I could assist you with?