If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Do you mean that you cannot access your Yola sitebuilder?
If so then you need to contact Yola Customer Support via their form. Your account would need to be verified and this process facilitates this plus keeps your login details private and secure.
I can see that your domain is pointed to Yola's servers and it's prompting you to publish. So close but frustratingly out of reach. Yola will sort this out for you very quickly, I'm sure. Goodluck!