No access to my domains advanced settings

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I ahve tried to access information contained within the advanced settings for domains and nothing will load. No access or error messages etc.

*I cannot access name server set up
*cannot manage dns info

I just keep getting the loading symbol and nothing else, could you help please?

Patrick.
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Patrick Matthews

  • 2 Posts
  • 1 Reply Like
  • highly frustrated!

Posted 6 years ago

  • 1
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Gop

  • 7473 Posts
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Hi Patrick,

This may have been a cache issue. Can you try clearing your browser cache and see if that helps. If not then send an email to support@yola.com for a faster response.
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Monique, VP of Customer Support

  • 6294 Posts
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Hi Patrick

Did Gop's suggestion help? If not let us know and we can investigate further.
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Patrick Matthews

  • 2 Posts
  • 1 Reply Like
I used a different we browser to veiw the details i was after thanks. Your responses have been very quick, please pass on my thanks.

Patrick
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Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Good news! Thanks for letting us know.