No contact from website builders!!

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  • Question
  • Updated 8 years ago
I paid for my website to be built for me, i ordered this last week and still have not heard from anyone and i can't seem to get hold of anyone, please help as i haved paid for this and this is holding me up.
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Melissa

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  • frustrated

Posted 8 years ago

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jeremy, Employee

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Hello there Melissa,

I am sorry you are having this problem.

Would you be able to tell us from whom you ordered your site from so that we can assist you further?
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Melissa

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Hi Jeremy thanks for your help, i am a Yola member and ordered the website builder through HP Logoworks, found on the yola website.
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jeremy, Employee

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Hi there Melissa,

Have you tried contacting them via email on: support@logoworks.com. They also have phone support 8AM-5PM MST at:

* Logoworks for site building: 866-917-5646
* Logoworks Logomaker: 888-710-5646

If this doesn't help, please let me know.
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Jackie

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Hi Melissa,

I work in the Payments Department, and if you could send me an email with your details, I will contact the HP Logowork designers directly.

You can email support@yola.com and mark it for my attention.

I'm so sorry for the delay, but I'm sure that we can get to the bottom of this quickly.

Thank you!
Jackie