No Edit Access!

  • 1
  • Question
  • Updated 8 years ago
  • Answered
When i click on edit for my account the page will not come up on firefox or ie. Help
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Trends15

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Posted 8 years ago

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Photo of Emmy

Emmy

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Hello Trends15,

I'm sorry to hear you are having trouble with this. It sounds to me like you are trying to open your site in the Sitebuilder andit is not loading. Can you please try a few things for me, then give it another go:

1. Clear your browser's cache. This link has more information: Clear your browser's cache.

2. Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.

4. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.

5. Try loading the site on a different computer or network if possible.

6. Please check to see that you have the latest version of Flash installed, for more information please click here: Version Test for Adobe Flash Player.

Please let us know how this goes for you.

Kind Regards,
Emmy