No transfer to another host

  • 1
  • Question
  • Updated 7 years ago
  • Answered
Hello, I am trying to transfer the hosting for my domain to another host and they are saying that yola.com is not responding correctly because there are errors with my domain. My domain is: legitcoders.co.uk, I have updated the nameservers and it still does not work....

Regards,
William
Photo of William

William

  • 2 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hi William,

May I ask if you are transferring your domain to another registrar or are you pointing your domain to another website host, retaining the registration with Yola? Generally transferring a Domain has a cost associated with it being 12 months registration of a domain. (Some exceptions but a reasonable rule of thumb )

The processes are very different and Yola have a specific Tutorial for .co.uk domain transfers.Transfer your .co.uk domain to a new domain registrar

The process for pointing depends on the requirements of the new host and it varies from one to another
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Gop has provided you with accurate information. I would also direct you to this thread if you are trying to transfer your Yola bought co.uk domain away.
Photo of William

William

  • 2 Posts
  • 0 Reply Likes
All I am trying to do is point it do a different web host (Tech-Hosts) basically to different Name Servers, I have followed the guide by yourselves and it is still not working :/
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
There is another aspect William and in fact your settings maybe correct but it does take some time to propagate changes through the web. NS changes I don't know the outlying time delay but for Zone records it can be as long as 48 hours.

I have had a look at your DNS records and there is absolutely nothing recorded. So it seems as it has now disappeared from Yola and hopefully propagating. if not then you will have to ask Yola to reset the domain i think.