No website,website will not open?

  • 2
  • Question
  • Updated 10 years ago
  • Answered
Photo of sherry

sherry

  • 3 Posts
  • 0 Reply Likes

Posted 10 years ago

  • 2
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Sherry

Can you tell me more about this problem? Is it in the SynthaSite editor that you are unable to open your website, or are you unalbe to open your published site.

If your site is published, can you send me the URL so that I can take a look?
Photo of sherry

sherry

  • 3 Posts
  • 0 Reply Likes
My site is published on synthasite http://guidancewithcare.synthasite
and i have a domain name at go daddy http:guidancewithcare.com
I cannot open my published site or my website.
Thank you
Photo of Ruth

Ruth

  • 2819 Posts
  • 135 Reply Likes
Hi Sherry,

It's most likely that this is because your DNS settings have been set up correctly, but you have not published your site to your own domain yet from inside the SynthaSite site builder. Publish your site to your own domain using the second option in the publishing dialog box and everything should be fine.

Please get back to us if that doesn't work for you.