If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
This would depend on the extent of the damage caused by the Word document. If it's in your index page it is very difficult to get to if it's preventing access in your builder.
If it's on another page you may be able to simply delete the text widget that you placed it in.
If you are finding difficulty in accessing the page then the easiest way is to delete the page and restart the page construction. If it's your index page then you may have to rebuild your site. You can send an email to firstname.lastname@example.org and ask if they could do anything about the problem if it's preventing you access.