norton safe web

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  • Question
  • Updated 8 years ago
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i have to verify my web site on norton safe web? It is import for me. but on yola we cant upload html. or add meta tag to <head
so there are no way i can do it! If i send the meta tag i get from nortan, will any yola employer will it to my web site so i can verify my site and relax...
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dante

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  • confused

Posted 8 years ago

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Sanja, Official Rep

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Hello Dante

Unfortunately it is not possible to upload a file to the root directory of your site and Norton requires you to do this in order to verify ownership.

However, it does seem like they offer an alternative that will work with Yola. See this post from their Community: Help with Norton Safe Verification.

From this post it seems that you need to send them a support request explaining that you are unable to upload a file to your root directory, and that you need to use the metatag verification method instead.

They then suggest adding it as a keyword metatag. You can do this via the Properties sidebar in the Yola Sitebuilder by pasting it in the designated "keyword" box.

I am sorry we don't have a simpler solution, but I hope this helps you achieve the desired result.
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dante

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no it is not working i try 100 time put as meta keyword, as title and as style
none work.
but how come www.yola.com is look safe at Norton and we can't do it for us to
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Emmy

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Hello Dante,
Did you add the Norton met tag here:


We can't say for sure if Norton will pick this up, but it is the best suggestion that has been put forth. I apologize we don't have another suggestion at this time. Let us know if you are having trouble with adding the meta tag.

Emmy
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dante

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yes i put it but it did not work i am trying to get help from Norton's forum hope to they help me