not able to access my page after downgrading

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  • Question
  • Updated 7 years ago
  • Answered
i downgraded my package from silver to i can not access my site. i get This website is not available. but when i sign onto my site is there and says iv published it and changed pictures on it ? so why cant i access it through ?
Photo of Kim Paugh

Kim Paugh

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Posted 7 years ago

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Photo of Justine


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Hi Kim,

I have received and responded to your support email about your site. I am able to access your site and can see the homepage.

Please post a screenshot of what you see when you try to access your site.