not able to connect to my sites, but I'm logged in

  • 6
  • Problem
  • Updated 10 years ago
  • Solved
I'm logged in but it doesn't connect to my sites.
Photo of silvia

silvia

  • 1 Post
  • 0 Reply Likes
  • frustrated, anoyied

Posted 10 years ago

  • 6
Photo of steel thunder

steel thunder

  • 8 Posts
  • 4 Reply Likes
My site is available to others but I cannot access my work area, this is then third time in a couple of weeks. I thought it was when the site was being up graded which is ok as long as I know. But I do not know if this is what is happening, Regards Col
Photo of steel thunder

steel thunder

  • 8 Posts
  • 4 Reply Likes
More frustration. Changed my password and was able to enter my work area. Signed out and then could not re-enter. Wrong password, reverted to my old one and wa sable to enter the site? No w not sure whic one I should be using? Regards Col
Photo of Wendy

Wendy

  • 1 Post
  • 1 Reply Like
I'm having the same problem Silvia, I tryed clearing the cookies and cache but neather would do. I tried restarting and even using IE (normaily use FireFox).

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After reading other posts I want to be clear that I can LOG IN FINE I have the problem when I "Open" my site the page keeps loading indefinatly with no bandwith traffic.
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Please help tech support.
Photo of kathy

kathy

  • 5 Posts
  • 1 Reply Like
I am login, but can't create a new page
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lisaretief

  • 114 Posts
  • 21 Reply Likes
Hi guys,

So sorry you have been having hard time.

We have had a couple of known issues in the last 10 hours or so where some users could have experienced the symptoms you are describing in terms of not being able to create a new page.

This should no longer be the case, so please check and let me know if everything is okay now.

Thanks for your patience.

Lisa
Photo of steel thunder

steel thunder

  • 8 Posts
  • 4 Reply Likes
I can now access the work site using my OLD password and not my new one? But I am in and that is the main thing, Regards Col
Photo of steel thunder

steel thunder

  • 8 Posts
  • 4 Reply Likes
But now I can only get in using my new one,AHH HHHHH anyway I can get in regards Col