Not able to delete widgets!

  • 3
  • Problem
  • Updated 10 years ago
  • Acknowledged
I am facing a weired problem since an hour or so. On a particular page (only on that one) i m not able to delete any widgets!
The scripts/ codes which i have used on that page also exist on other pages. one is for google search box, other one is for menu built by me.
whenever i try to delete any widget, or any page element like a text box, 2 column divider etc. i see a pop up asking for confirmation of deletion. when i click yes on it, nothing happens :(
Photo of Green Girl

Green Girl

  • 531 Posts
  • 12 Reply Likes
  • happy, i m back to building sites!

Posted 10 years ago

  • 3
Photo of Connor McCarra

Connor McCarra, Champion

  • 944 Posts
  • 47 Reply Likes
Hi Monica,

This happens sometimes to me too. It is because of the code. First thing to do is open the html widget and erase the code (copy it first to a notepad or something) then save. Refresh the page then add the html widget again with the same code and it usually works for me. Sometimes I recheck the code and take out every unessesary code first though, usually helps.

Connor
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Hi Monica,

This sometimes happens when there is bad/invalid code on the page. Can you post the URL of this page for us to take a look at?
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Thanks for the link Monica. Can you please email support@yola.com and I will assist you further. You can mark it for my attention.
Photo of Green Girl

Green Girl

  • 531 Posts
  • 12 Reply Likes
Did you receive my mail Kershnee?
Photo of KanThaiDecor

KanThaiDecor

  • 2402 Posts
  • 263 Reply Likes
I really like the look you have going so far on your site....Oh I say blah blah blah a lot myself...More so when I am up at 2 AM still working on my site.
Photo of KanThaiDecor

KanThaiDecor

  • 2402 Posts
  • 263 Reply Likes
Very Cool...Seeing more and more people from India doing business here on the net.....Used to deal with a few engineers from India in my days as a purchasing manager....They were always a pleasure to do business with.
Photo of Green Girl

Green Girl

  • 531 Posts
  • 12 Reply Likes
Business... Money...(talks to herself)...*dreams of lots of lots money*
*comes back to reality and replies*
My site would be for charity. So no pocket money for me from site :-(
Photo of KanThaiDecor

KanThaiDecor

  • 2402 Posts
  • 263 Reply Likes
Well consider it experience maybe...So when you can promote your own site for profit you will have a formula for success already in mind.
Photo of Green Girl

Green Girl

  • 531 Posts
  • 12 Reply Likes
Yup, true :-)
Though in future there are very rare chances of me earning thru' sites...
May be if internet finds out some technology by which doctors can do an online check up.. then might be i can start an online hospital!
by the way... I m a doctor.
what do you do?
Photo of KanThaiDecor

KanThaiDecor

  • 2402 Posts
  • 263 Reply Likes
My business background is as a purchasing manager for various manufacturers...Right now my site is my only income...This is it right here..http://kanthaidecor.com....You know you could start a health blog ....Where you talk about good health habits for people, articles on world health etc...You could sell ad space and use adsense as you become popular.
Photo of Green Girl

Green Girl

  • 531 Posts
  • 12 Reply Likes
The problem still persists
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Monica - I just emailed you. I await your reply.
Photo of Green Girl

Green Girl

  • 531 Posts
  • 12 Reply Likes
I am here again!
I have noticed the same problem on other pages as well. I can't delete few elements on other pages as well.
The strange thing is, all the widgets which are added can be deleted for some time. But FEW of the widgets which are a day or two older are not getting deleted!
I have faced the this problem on my page www.beautybliss.synthasite.com/masks-... as well, on left side i have added 2 RSS images and i want to delete one.. But i cant.
HELP
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Monica - I have replied to your email.