Not able to edit site, Odd message coming up

  • 1
  • Problem
  • Updated 10 years ago
  • Solved
Everytime I go to edit my site I get a message I've never seen before and I cant get to the page that allows me to edit my site. This is what comes on screen when I enter the link I use normally

HTTP Status 500 -

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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: javax.servlet.ServletException: com.incubeta.synthasite.api.exceptions.InvalidLoginException
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:521)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:397)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

root cause

javax.servlet.ServletException: com.incubeta.synthasite.api.exceptions.InvalidLoginException
org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:850)
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:779)
org.apache.jsp.ide.index_jsp._jspService(index_jsp.java:773)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

root cause

com.incubeta.synthasite.api.exceptions.InvalidLoginException
com.incubeta.synthasite.api.core.SynthaSiteSession.fromRequest(SynthaSiteSession.java:148)
com.incubeta.synthasite.api.core.APIBase.getSynthaSiteSession(APIBase.java:158)
com.incubeta.synthasite.api.data.UserAPI.getUserDetails(UserAPI.java:56)
org.apache.jsp.ide.index_jsp._jspService(index_jsp.java:455)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

note The full stack trace of the root cause is available in the JBossWeb/2.0.1.GA logs.

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JBossWeb/2.0.1.GA
Photo of Fudgeblood

Fudgeblood

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 10 years ago

  • 1
Photo of Kershnee

Kershnee

  • 2087 Posts
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Hi Fudgeblood,

Are you accessing your site from a bookmark of the sitebuilder or are you going in using www.synthasite.com?

If you are using a bookmark, then please can you access your site by going to www.synthasite.com and entering your username and password.
Photo of Fudgeblood

Fudgeblood

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Oh my god! Thanks heaps, I was using the wrong link :D