not able to find my email on file.

  • 1
  • Problem
  • Updated 5 years ago
  • Not a Problem
I am unable to login to my website and Yola no longer has my email address on file. The email was altcc@ptd.net, and it says, "no email associate with this acount". How do I fix this?
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jon

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Posted 5 years ago

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Stefan, Official Rep

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Hello Jon

According to our system there is indeed no Yola account associated with this e-mail address. This means that there has never been an account under this e-mail address. Did you maybe use a different e-mail when you signed up with Yola? If you don't remember, please send us a message using our Contact Support Form. Don't forgt to give us as much details as possible, such as your domain name, etc.