Not able to publish a site.

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  • Question
  • Updated 9 years ago
  • Answered
i am not able to publish my saved web pages. An error is getting displayed and asking me to retry. Please advise.
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vinunairs

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Posted 11 years ago

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lisaretief

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Official Response
I am sorry you have not been able to publish your site.

Can you tell me what the error is when you try to publish? Does it happen when you press the publish button? What is the domain you are using?

Please also try to publish your site again and tell what what happens when you so that.

If you can tell me these things, as well as the time (and timezone) of your error, it will help me to solve you problem.

Let's sort this out and get you site published.
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lisaretief

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Official Response
It sounds like the total size of your website is causing the publish to fail - right now the total site needs to be something that can fairly quickly be copied across the internet, so if it is around 20Mb or larger that will fail.

You can resize your images from within SynthaSite by clicking on "Edit with Picnik" on the menu on top of the image. Once the picture image editor opens you can go to "Resize" and then you can change the dimensions (or the percentage size if you prefer). When you save it your copy of the picture that is on SynthaSite will be updated.

Once you have done this for all your large images, try to republish again and let us know what happens.