Not possible to send multiple emails

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  • Updated 7 years ago
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Now we really have a problem. To let the new web-site and email address be known to everyone, we made a message with more than 100 recipients (bcc). Now we get this message:
4.7.1 : End-of-data rejected: user has temporarily exceeded the allowed mail recipient relays per day. Please try again later.

I'm no sending the message to 5 recipients at the time. A lot of work, and now even that is not working anymore.
Is there a limited amount of emails we can send? This is really a problem, because this is about a professional business.
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Anna

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Posted 8 years ago

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Marije, Official Rep

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Hello Anna,

Are you using Yola Mail? If so, there is a maximum limit of 500 recipients per day for Yola Mail. However, please note that this limit takes effect 14 days after purchasing Yola Mail and lower limits apply until then. There is a limit of 25 recipients for the first 24 hours, and the daily limits are gradually increased thereafter until you reach your maximum of 500 per day after the first 14 days.

This is a policy of the service we have partnered with in order to bring you Yola Mail. The reason for this restriction is to make sure that there is no abuse of the system with regard to spam mail by internet trolls, and is put in place to ensure the continued deliverability of emails from legitimate customers.

Please let us know if you have any other questions.
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Anna

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Thank you for anwering.
This explains our problems. I'm glad that there is nothing wrong with the Thunderbird installation. But it is not easy to make your new e-mail address public in this way.
at least Yola gives some numbers for limits, windows live email will not even disclose the email limits for max emails per day, max amount of CC's and BCC's.
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Brianna

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Thanks, Rogers! We try our best to make sure all essential information is available to our customers :)