Not receiving Email

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
Hi
i purchased a new email the other day
so changed my account info to my new email.
and did not recieve the confirmation email
at first i did not recieve it because i had not set up my email account properly.
it is now set up,so i re changed my info and still havvent got it
Thanks
John
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John McCarthy

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  • confused

Posted 9 years ago

  • 1
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Emmy

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Hi John,
Have you checked your Spam/Junk mail folder to see if the email has gone there.

Possibly check the email in another way to make sure it is working properly. If you would like to email support@yola.com and give me your new email address I can send a test email and you can see if it comes through to you.

Emmy
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John McCarthy

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hi emmy ive sent an email :D
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Emmy

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Hi John,
I have received your email to support and will do a test email.

Emmy
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John McCarthy

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hi emmy i got your email
thanks