If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I get a message on My Yola saying my silver subscription has expired and my websites are no longer published. I signed up for month to month. My account says the next renewal date is September 7, and my websites are definitely still published. What's up with that?
We also show your account as active Yola Silver with a renewal date of September 7th so it looks like that email was sent in error. We'd love to investigate further to ensure this does not happen again. Could you please forward a copy of the email to us and link this thread to email@example.com?