old text widget bar sometimes disappears when highlighting text to edit

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
I hate the new text widget for me its unusable love the old on but come up with some sort of bug
when  highlight text to change colour or make font bigger the bar with option and tools just disappears 50% of the time it so annoying 
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Paul Rhodes

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Posted 4 years ago

  • 1
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Stefan, Official Rep

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Hello Paul

In order to make the grey Text Editing Toolbar of the old Text Widget appear, you'll always need to make sure that your Text Widget is active by clicking into it. It is possible to just highlight text of the widget without the toolbar to appear because the widget is only active when you see the cursor flashing inside. If you click into the widget, the toolbar appears, you highlight your text and then the toolbar disappears, please let me know and provide your domain name, and I'll investigate this in your account. As far as I remember you're using Chrome, is that correct? Thank you for working through this with me.
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Paul Rhodes

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yes using chrome sometimes the tool bar just disappears also very random